small business

You don’t have to do everything yourself (even if you’re a soloproneur).

If you’re like many of our clients, you find yourself so consumed with working IN your business that you don’t have time to work ON it. We’ve built too many websites that sit, stagnant, waiting for a new blog post or page update. Maybe you want to invest in a monthly email newsletter, but you can’t seem to get around to logging into MailChimp. That’s why we’re here.

We’ll help you develop a plan for the website blog, or the newsletter, or any other project you’d like to consistently focus on. We’ll check in with you monthly to help keep your goals top of mind, and we’ll execute those goals by designing and scheduling the newsletter, creating and formatting the blog posts, or anything else you need.

Our monthly support plans are the equivalent of hiring a web designer/developer, brand manager and IT help all in one. See sample tasks below or click a plan option to sign up.

web design

sample tasks
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  • design/content updates
  • new pages or blog posts
  • video transcription and subtitling for vlogs
  • set up Calls To Action
  • downloadable PDF’s
  • email newsletter signups

digital design

sample tasks
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  • email newsletters (MailChimp, MailPoet, etc.)
  • Pages or MS Word letterhead template
  • Keynote/PowerPoint templates or presentations
  • Social media covers or product mockups
  • eBooks/interactive PDF’s

technical admin

sample tasks
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  • email account setup/users
  • software integrations
  • general troubleshooting
  • general tech coaching (passwords, email, calendars and files)
  • Apple tech coaching (Mac OS/iOS)
  • workflow automation setup
  • Standard Operating Procedures (SOPs)
  • Google admin (My Business, Analytics, etc.)
  • software setup and training (CRM, project management software)
client-jessica-roark

"I cannot sing enough praises for Sarah and her amazing set of skills and dedication to her clients. I have relied on her entirely for my website management and now use her to help set up and manage my client management system. Her brain works in an entirely different way than mine and I'm SO thankful to be able to call on her when I'm in need of tech help. She knows it ALL...and if for some reason she doesn't, she figures it out. Sarah is the best money I spend on my business. I would recommend her to any business owner that doesn't want to spend hours writing code and making things work. ha. But seriously – I owe her so much more than I pay her."

Jessica Roark
epagaFOTO

hourly design

$96 /hour
  • design on demand. we’ll provide a time estimate and bill for only as long as it takes to get it done.
  • payment options: invoice emailed for hours spent upon completion of project.

support BASIC

$75 /month
  • you are guaranteed up to 1 hour/month to use on any service below (save 25% on hourly rates).
  • optional monthly check-in meeting (virtual)
  • join our project management system to delegate tasks

support PRO

$125 /month
  • you are guaranteed up to 2 hours/month to use on any service below (save 35% on hourly rates).
  • optional monthly check-in meeting (virtual)
  • join our project management system to delegate tasks

Technicalities:
  • Hours do not roll over. We want to work with you on an ongoing basis.
  • Plans are paid by automatic credit card payment – no invoicing.
  • You should be an existing client to begin an ongoing support plan. We’ll make recommendations for your best package/usage, based on what we know of your business and the projects we’ve handled in the past. If you are a new client, we can begin work together on a trial (hourly) basis to make sure it’s a good fit.
  • You can cancel with 30 days notice (beginning with the month after cancellation request).
NOT INCLUDED (billed hourly/referral partners): Print/graphic design, SEO (Search Engine Optimization), ad management (Google AdWords, Facebook Ads), social media management, content/copywriting (we can edit/format/post, but we don’t write the blog posts for you).

let’s build a better website.

In 15 minutes we'll answer your questions and provide recommendations for your business.

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